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ALLIGATOR Ventilfabrik GmbH • Richard-Steiff-Straße 4 • D-89537 Giengen / Brenz
Phone +49 (0)7322 130-1 • Fax +49 (0)7322 130-359 •

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Returns from 1st February 2012 only with RMA number

Download RMA form 

Dear Customer,


In order to keep in line with growing market demands, we are placing a considerable emphasis on complying with regulations relating to the environment and health and safety in the workplace. Last year, we were granted ISO 14001 certification. Further optimisations are necessary in order to continuously improve on this standard. 


This includes the careful and correct handing of incoming goods.

In order to comply with the required regulations in this respect as well, our Customer Service department will require advance notification of all returns in the future.   


We have drawn up a Returns Form (see attachment), in order to make the processing easier and more uniform for all concerned. This can be downloaded from - RMA-Number. We are happy to send you the form by fax as well.


If your returns application is accepted, we will issue you with an RMA number. This number must always be quoted on the packaging used for the return. We hope you will understand that from 01.02.2012 we will not be able to accept any returns without an RMA number and that they will be sent back at the cost of the returning party.


We thank you for your understanding and look forward to a continuing good working relationship.


© ALLIGATOR Ventilfabrik GmbH

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ALLIGATOR North America Inc.
50164 Pontiac Trail - Unit 1
Wixom, MI 48393

+1 - 855 - 573 - 6748

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